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How to Delete Your Account and Personal Data

This article guides you through the process of deleting your account and personal data from our platform. We are committed to protecting your privacy and complying with applicable privacy laws, ensuring a transparent and secure data deletion process.

Deletion Options

To request the deletion of your account and personal data, please fill out the form below:

 

 

Email

Alternatively, you can send an email to support@getroute.com with "Request for Account Deletion" as the subject. Please include your account details to expedite the process.

Google Play Compliance

We comply with both Apple App Store and Google Play Store policies regarding data management. Rest assured, your data will be handled with the utmost care and in compliance with these standards.

Post-Request Process

Once you submit your deletion request you will receive a confirmation email acknowledging your request.

Please allow up to 48 hours for us to process your request. You will 'receive a final confirmation email once your account and personal data have been deleted. 

Support

If you need further assistance or have any questions regarding the deletion process, please contact our support team at (312) 313-2391.

Privacy Notice

We take your privacy seriously and adhere to strict legal standards for data protection. Your personal data will be handled in accordance with our Privacy policy ensuring confidentiality and security throughout the deletion process.

 

We value your feedback. Please let us know if you encounter any issues or have suggestions to improve this process.

Thank you for choosing ROUTE. We appreciate your trust and are committed to safeguarding your privacy.